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ABOUT SW DIGITAL
SW Digital is a full-service website design, development, and marketing company that builds systems—not just websites. Our AI Chat Sales Support is one of those systems. These bots help businesses convert more leads, respond instantly, and eliminate gaps in communication by answering questions, collecting info, and following up via email or text—all automatically.
Founded by Thomas Shields in 2023, SW Digital has quickly earned a reputation for building real solutions that help businesses grow. Thomas leads all technical builds, while Megan Galante—VP and head of client relations—manages daily operations and client communications with clarity and precision. Together, we help businesses turn site visitors into real revenue using smart automation that runs 24/7.
Why Choose SW Digital for AI Chatbots & Voice Agents
If you’re relying on contact forms or missed calls to generate leads, you’re losing business. Today’s buyers want answers now—and they bounce fast if they don’t get them. That’s where AI chat support comes in.
We build AI chat systems that work 24/7 to greet visitors, answer questions, qualify leads, and guide people to the next step. These bots don’t just sit in the corner of your site—they collect emails, send texts, follow up, and make sure no visitor is left hanging. The result? Higher conversion rates, fewer missed opportunities, and less time wasted on dead-end inquiries.
Whether someone’s browsing your site at midnight or wants to confirm pricing during lunch, your AI assistant is already there, responding in real time. It helps with bookings, routes leads, captures full contact info, and follows up automatically—so your site becomes your hardest-working salesperson.
Capture Leads Without Lifting a Finger
Our AI bots instantly engage visitors, collect their info, and qualify them—without waiting on you to respond. They ask the right questions, get full contact details, and can send follow-up messages by email or text. You get hot leads, not half-filled forms.
Answer Questions, Boost Conversions
The faster people get answers, the more likely they are to book. Our bots handle common questions, explain your services, and guide users to the right page or form—cutting bounce rates and turning more visitors into clients.
Works 24/7 Across Your Site
Whether it's 3 PM or 3 AM, your chat assistant never misses a message. It greets every visitor, handles conversations, routes them properly, and keeps your pipeline active—while you focus on actual work.
Frequently Asked Questions
Can it answer specific questions about my services?
Absolutely. We train the AI with real information about your services, pricing, and common questions so it can respond accurately and guide people without wasting your time.
Will the AI sound like a real person?
Yes. Every AI agent is trained on your business language and tone. It responds like someone from your team — not a generic robot reading a script.
Does it work on my website and phone?
Yes. The AI system can handle both web chat and phone calls, depending on your setup. It’s available 24/7 and works wherever your clients reach out.
Will it replace my front desk or support team?
Not unless you want it to. Most businesses use it to handle repetitive questions, after-hours calls, and lead qualification — freeing up your team to focus on real work.
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What Clients Say..
Jenna Mazzacone
The best company!!!!!
Thank you for everything Tommy!
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Amanda Scoca
A big thank you to the team SW DIGITAL for creating such an amazing website!
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Service Areas
We Work With Companies Worldwide but also provide listings of areas we serve as we prefer to serve people within the United States where we are based.